Review: Quay West Suites, Brisbane

There are plenty of hotels in Brisbane. I’d never been to the city before, so had absolutely no idea where to start, so I picked the Quay West Suites purely because it’s an Accor Hotel, and I wanted the points.The hotel is located towards the south of the CBD, and right opposite the City Botanic Gardens. It calls itself an apart-hotel but it has all the facilities of a hotel that you want (pool, bar, restaurant, etc) but all the rooms are suites with their own kitchen, sitting room and laundry. You can get all kinds of rooms from 1 bedroom to 3 bedroom; we went for the 1 bedroom botanic view apartment, because we like looking at trees. We were there for a short 2 days during November and sadly didn’t use the place as much as we’d have liked to, but here’s our overall impression of the place.

Good things


Top & bottom left: bedroom. Top & bottom right: sitting room.

> The rooms were lovely and spacious, well kitted out with everything you could possibly need. On account of being an apart-hotel, there was a full kitchen with all kinds of appliances, a nice living room with tv, dining area, laundry room (!), big bathroom, nice bedroom, a balcony and plenty of cupboard space. It would be a great place for a long-term stay.

> The staff were all super friendly and super accommodating.

> I got a welcome brownie on account of being a silver Accorhotels member, thanks to all my hotel stays in France. It came with a personalised welcome note and vouchers for 2 drinks at the bar as well, which all helps get one in the holiday spirit. Even better, the brownie was gluten free. Day. Made.


Top left: welcome brownie! Top right: laundry. Bottom left: balcony & view. Bottom right: toiletries

> The toiletries they provided in the bathroom were amazing – I would actually have paid money for them. They had a separate shampoo and conditioner (which never happens!), a shower gel, a moisturiser for face and body, a shower cap and vanity kit. All the products smelled absolutely delicious, and I’ve actually just gone and found their website in case they ship to the UK. As an aside, I liked that they provided face cloths too.

> The location is right next to the Botanic Gardens which makes it great for going for walks, and it’s maybe 5-10 minutes walk to various places to eat, and a few more to the shops.

> This location also means you have a beautiful view out over the tree tops, which you can admire from your spacious balcony.

> The wifi was decent, and not one of those ones you have to keep logging on to every 4 seconds.

> The pool looked great, but unfortunately we didn’t have time to try it out.

Not so good things


Top: Slightly dated bathroom. Bottom left: kitchen. Bottom right: view.

> The air con in the bedroom was a bit pathetic. That becomes very important in Brisbane heat.

> There was no buffet breakfast! You could order a la carte, which we did one day and it was delicious. They were able to get me a small slice of gluten free bread to go with my bacon and eggs, but it wasn’t the best considering how expensive breakfast was. I’ve added a photo of the menu at the bottom if you’re interested.


> The decor was a little old fashioned. I mean, it was all still in good nick, but it was a little dated looking.

> It’s in quite a quiet corner of the city. This is great if you want a peaceful nights sleep or are perhaps staying on business, but if you are looking for something a little more lively this isn’t the place for you. It’s also a 15-20 minute walk to the station, so again not ideal if you need to walk there a lot.

Overall verdict


Overall I have to say I loved this hotel. There were a few not-so-good things that I mention for the purposes of full disclosure, but they’re massively outweighed by how great everything else was. I’m also a fan of the apart-hotel concept in general, and will definitely be looking to stay in more of them if I can possibly manage to. They score an impressive 10/12 in my patented Hotel Assessment, which is pretty good going.Have you ever stayed in Brisbane? Would you recommend it?



Breakfast menu:



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